COMMUNICATION
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CONFLICT MANAGEMENT
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PRODUCTIVITY
Do You Need To Resolve Conflict?
We Help Business Solve Workforce Conflict
Is Conflict Really That Bad?
Not All Conflict is Toxic
Conflict is part of being human and allows for new, creative solutions to problems.
But Toxic Conflict Is Damaging
When conflict escapes, it becomes toxic.
When this happens productivity losses and team disharmony are inevitable.
Staff losses and a damaged corporate reputation follow soon after.
- Productivity loss
- Staff disharmony
- Loss of morale
- High staff turnover
- Damaged corporate reputation
- Staff with psychological damage
- Violence
- Workers comp claims and litigation
The Harsh Facts
Average workers comp claim for conflict = $109,000
Time wasted on conflict = 2.8 hours per person per week
Projects that fail because of conflict = 9%
The cost of conflict in the USA = $359,000,000,000 EVERY year
Schward Can Reverse These Problems
Conflict training improves outcomes by 95%
Improving workplace culture reduces staff turnover from 48% to 13%
Upskilling managers with conflict training increases profit share by 143%
RESOLVE CONFLICT THROUGH COMMUNICATION
Schward Help People Get Along...
Understand conflict
Learn to listen
Learn to Respond
Learn to Negotiate
Challenging People
Self Reflection
It Involves Growth - Personal & Professional
The key to resolving conflict is better communication. Better communication means:
- Better listening
- Careful understanding
- Intelligent and careful negotiation
Is Toxic Conflict That Bad?
Not All Conflict is Toxic
Conflict is part of being human and allows for new, creative solutions to problems.
But Toxic Conflict is Damaging
When conflict escapes it become toxic. When this happens, productivity losses and team disharmony are inevitable. Staff losses and damage to your corporate reputation follow soon after.
- Productivity loss
- Staff disharmony
- Loss of morale
- High staff turnover
- Damaged corporate reputation
- Staff with psychological damage
- Violence
- Workers comp claims and litigation
The Harsh Facts
Avg workers comp claim $109,000
Projects that fail because of conflict: 9%
Conflict costs in the USA total $359,000,000,000 every year
Hours spent on conflict 2.8 hours /person/week.
Employees who experience conflict each year: 85%
Schward Can Reverse These Problems
Conflict training improves outcomes by 95%
Improving workplace culture reduces staff turnover from 48% to 13%
Upskilling managers with conflict training increases profit share by 143%
Growth - Personal & Professional
The key to resolving conflict is better communication. Better communication means:
- Better listening
- Careful understanding
- Intelligent and careful negotiation
RESOLVING CONFLICT THROUGH COMMUNICATION
Schward Help People Get Along...
Understand conflict
Learn to listen
Learn to Respond
Learn to Negotiate
Challenging People
Self Reflection
MEET NEIL
A Unique Set of Skills
Decades of experience helping people navigate conflict.
- Worked in general medicine and surgery, and specialised in psychological medicine.
- Consulted for various insurance companies and their client corporations on situations where conflict had created psychological damage and organisational dysfunction.
- Consulted for the Department of Public Prosecutions and NSW Police on matters under investigation and before the court to establish theories of criminal behaviour in those matters.
- Consulted for Veteran’s Affairs and the Department of Defence on both the impact of conflict on veterans and the risk to new recruits of future conflict.
- Consulted for defence counsel on matters establishing psychological reasons for their client’s behaviour.
- Consulted for Department of Corrections assisting inmates entangled in conflict severe enough to warrant prison.
- Consulted thousands of individuals who were being personally impacted by conflict; some internal, some of their own making and some imposed on them externally.
- Worked in hedge funds with mathematical models of market forces, largely aligned with conflicting sides of macroeconomic models.
- Legal and mediation training focusing on guiding parties toward win-win outcomes.
Now striving to help people live and work together by preventing toxic conflict through better communication.
MEET NEIL
A Unique Set of Skills
Decades of experience helping people navigate conflict.
Worked in general medicine and surgery, and specialised in psychological medicine.
Consulted for various insurance companies and their client corporations on situations where conflict had created psychological damage and organisational dysfunction.
Consulted for the Department of Public Prosecutions and NSW Police on matters under investigation and before the court to establish theories of criminal behaviour in those matters.
Consulted for Departments of Veteran’s Affairs and Defence on the impact of conflict on veterans and the risk to new recruits.
Consulted for defence counsel on matters establishing psychological reasons for their client’s behaviour.
Consulted for the Department of Corrections assist inmates entangled in conflict severe enough to warrant prison.
Consulted thousands of individuals who were being personally impacted by conflict; some internal, some of their own making, and some imposed on them externally.
Worked in hedge funds with mathematical models of market forces, largely aligned with conflicting sides of macroeconomic models.
Legal and mediation training focusing on guiding parties toward win-win outcomes.