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Why Is It So Hard To Deal With Idiots?
Sometimes, it can be so frustrating working with and dealing with people who just don’t seem to get it. In these situations it is common for people to complain that the people are ‘idiots’. This is not the correct term – it is very derogatory – but there is often something going on, and it…

What Is the Significance of Emotional Intelligence in the Workforce?
Emotional intelligence is a concept that is normally applied to individuals and it implies that individuals have a more sophisticated emotional approach to life and the problems that come with it. However, emotional intelligence has a role in organisations. Quite simply, organisations that focus on EI perform better and bring greater rewards for all involved.

Not Sure If You Can Calm An Angry Colleague? You can.
We all come across someone who is angry from time to time, especially at work. However, you can help to calm an angry colleague. It helps you for them to be calmer, but importantly, it helps them to cope better with not only the current situation, but also future situations too…

Why Do People Get Angry Over Nothing?
Have you ever noticed that when you deal with people they get angry over trivial issues? It is actually common, and you have probably seen it in your professional and your personal life. It might have even been you who got angry. But why does it happen and what can you do about it? Let’s…

What Is Emotional Intelligence?
Emotional intelligence (EQ) is sometimes compared to IQ, although they are quite different, EQ is a relatively new concept and seeks to describe how someone’s inherent emotional skills can adapt to new situations and ‘read’ the needs of others.

What Causes Conflict?
Everyone knows what conflict is, at least they know when they are in the middle of an obvious conflict. But, what is conflit really, and what causes it? Let’s explore these questions in a little more detail, it is more than you think…