We all come across someone who is angry from time to time, especially at work. However, you can help to calm an angry colleague. It helps you for them to be calmer, but importantly, it helps them to cope better with not only the current situation, but also future situations too…
Emotional intelligence (EQ) is sometimes compared to IQ, although they are quite different, EQ is a relatively new concept and seeks to describe how someone’s inherent emotional skills can adapt to new situations and ‘read’ the needs of others.
Most people are able to tolerate a certain about of stress. This is normal and desirable. However, if, as often happens, you don’t acknowledge the stress you are experiencing, a threshold can be crossed with only a minor incident and create what seems like an over reaction to a trivial event. This explains why…
Everyone knows what conflict is, at least they know when they are in the middle of an obvious conflict. But, what is conflit really, and what causes it? Let’s explore these questions in a little more detail, it is more than you think…
Do you know what reframing is and how to use it? Reframing is often used by psychologists as a powerful tool to help people see a different perspective to an obstruction allowing them to take a different route to get around a cognitive roadblock. However, it has utility outside the therapeutic office, you can, and…
Have you ever noticed that when you deal with people they get angry over trivial issues? It is actually common, and you have probably seen it in your professional and your personal life. It might have even been you who got angry. But why does it happen and what can you do about it? Let’s…
When people argue, it is easy to just blame the other person. This view can make it very difficult to solve problems. Instead, you will begin to see people become increasingly opposed to each other and each other’s position. The problem becomes insoluble, and it just gets worse from there. Solutions are available though, but…
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