COMMUNICATION
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CONFLICT MANAGEMENT
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PRODUCTIVITY
Resolve Workplace Conflict
Workplace conflict can seem insurmountable but it’s not. Improving workforce communication skills can change the corporate culture and resolve toxic conflict.

Growth - Personal & Professional
The key to resolving conflict is better communication. Better communication means:
- Better listening
- Careful understanding
- Intelligent and careful negotiation

Growth - Personal & Professional
The key to resolving conflict is better communication. Better communication means:
- Better listening
- Careful understanding
- Intelligent and careful negotiation
THE PROBLEM WITH TOXIC CONFLICT
Not All Conflict is Toxic
Conflict is part of being human and allows for new, creative solutions to problems.
But Toxic Conflict is Damaging
When conflict escapes the creative scope, it can become toxic. When this happens, productivity losses are inevitable, team disharmony is likely, staff losses follow, corporate reputation can be damaged and even violence can ensue.
- Productivity loss
- Staff disharmony
- Loss of morale
- High staff turnover
- Damaged corporate reputation
- Staff with psychological damage
- Violence
- Workers comp claims and litigation

THE PROBLEM WITH TOXIC CONFLICT
Not All Conflict is Toxic
Conflict is part of being human and allows for new, creative solutions to problems.
But Toxic Conflict is Damaging
When conflict escapes the creative scope, it can become toxic. When this happens, productivity losses are inevitable, team disharmony is likely, staff losses follow, corporate reputation can be damaged and even violence can ensue.
- Productivity loss
- Staff disharmony
- Loss of morale
- High staff turnover
- Damaged corporate reputation
- Staff with psychological damage
- Violence
- Workers comp claims and litigation

RESOLVING CONFLICT THROUGH COMMUNICATION
We Help People Get Along...
Understand conflict
Learn to listen
Learn to Respond
Learn to Negotiate
Challenging People
Self Reflection
RESOLVING CONFLICT THROUGH COMMUNICATION
We Help People Get Along...
Understand conflict
Learn to listen
Learn to Respond
Learn to Negotiate
Challenging People
Self Reflection
MEET NEIL

A Unique Set of Skills
Decades of experience helping people navigate conflict.
- Worked in general medicine and surgery, and specialised in psychological medicine.
- Consulted for various insurance companies and their client corporations on situations where conflict had created psychological damage and organisational dysfunction.
- Consulted for the Department of Public Prosecutions and NSW Police on matters under investigation and before the court to establish theories of criminal behaviour in those matters.
- Consulted for Veteran’s Affairs and the Department of Defence on both the impact of conflict on veterans and the risk to new recruits of future conflict.
- Consulted for defence counsel on matters establishing psychological reasons for their client’s behaviour.
- Consulted for Department of Corrections assisting inmates entangled in conflict severe enough to warrant prison.
- Consulted thousands of individuals who were being personally impacted by conflict; some internal, some of their own making and some imposed on them externally.
- Worked in hedge funds with mathematical models of market forces, largely aligned with conflicting sides of macroeconomic models.
- Legal and mediation training focusing on guiding parties toward win-win outcomes.
Now striving to help people live and work together by preventing toxic conflict through better communication.
MEET NEIL

A Unique Set of Skills
Decades of experience helping people navigate conflict.
Worked in general medicine and surgery, and specialised in psychological medicine.
Consulted for various insurance companies and their client corporations on situations where conflict had created psychological damage and organisational dysfunction.
Consulted for the Department of Public Prosecutions and NSW Police on matters under investigation and before the court to establish theories of criminal behaviour in those matters.
Consulted for Departments of Veteran’s Affairs and Defence on the impact of conflict on veterans and the risk to new recruits.
Consulted for defence counsel on matters establishing psychological reasons for their client’s behaviour.
Consulted for the Department of Corrections assist inmates entangled in conflict severe enough to warrant prison.
Consulted thousands of individuals who were being personally impacted by conflict; some internal, some of their own making, and some imposed on them externally.
Worked in hedge funds with mathematical models of market forces, largely aligned with conflicting sides of macroeconomic models.
Legal and mediation training focusing on guiding parties toward win-win outcomes.