Conflict is Hugely Expensive
Business owners are often not even aware of the enormous cost conflict plays in their operation. However, it represents a huge expense but it is an expense that can be reduced and add to profitability.
Other Shocking Statistics
These Problems Can Be Solved
Most conflict is related to communication issues. It follows that if communication skills are improved, difficulties associated with conflict will concurrently improve.
We Can Help
There are a range of situations where a business should consider a program to develop communication and conflict management skills. The format will depend on the specific requirements of your business but the main reasons business use our services including:
The basis of our intervention is the personalised administration of our Communicate for Success program which helps participants develop a comprehensive understanding and skills involving communication, conflict and negotiation. Participants also reflect on their own contributions to communication and learn how to implement structures that improve the quality of communication with a focus on effective listening, and being able to develop creative solutions to problems and avoiding toxic conflict.
In addition to exploring issues related to the current conflict, participants will learn about the principles of communication, conflict and negotiation as they work through the following modules.
Our programs can be delivered in a variety of formats depending on the level of personalisation and any other considerations you require.