Poor behaviour is sometimes encouraged by people who enable others to behave poorly. This may be because they don’t do anything about it, or even reward someone for their behaviour. Changing your approach can improve someone else’s behaviour.
Leadership is often mistaken for a position role or authority. It isn’t any of these things. Leadership is really about being able to influence people to work toward a common goal.
When people argue, it is easy to just blame the other person. This view can make it very difficult to solve problems. Instead, you will begin to see people become increasingly opposed to each other and each other’s position. The problem becomes insoluble, and it just gets worse from there. Solutions are available though, but…
Emotional intelligence (EQ) is sometimes compared to IQ, although they are quite different, EQ is a relatively new concept and seeks to describe how someone’s inherent emotional skills can adapt to new situations and ‘read’ the needs of others.
Emotional intelligence is a concept that is normally applied to individuals and it implies that individuals have a more sophisticated emotional approach to life and the problems that come with it. However, emotional intelligence has a role in organisations. Quite simply, organisations that focus on EI perform better and bring greater rewards for all involved.
EQ or ‘emotional quotient’, is a term coined to describe emotional capabilities. The term compares to the better-known IQ or intelligence quotient’ which attempts to measure and create a score of an individual’s intellectual capability and then compare it to the broader population. The term was made popular in the 1990’s after the publication of…
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