Good Management Doesn't Happen By Accident
Many people in managerial positions have a background in the work their subordinates are doing – they get promoted by being good at their job and it is assumed that they will be able to manage other people doing the same job.
Management involves being able to influence and support other people – being able to understand, facilitate and persuade are at the core of a manager’s success.
Corporate Culture Starts with Management
Corporate culture is recognised as an important predictor of corporate success. But how do you create a better corporate culture?
Research shows that cultural change in an organisation is most efficiently changed when the focus is at the middle levels of the organisation. Managers and executives who are influential and exude positivity with a variety of skills including communication, understanding, conflict management, and negotiation, have a profound impact on those around them. The impact of negative culture is diluted and converted into a new positive culture.
Managers and executives with high levels of emotional intelligence not only help to positive influence the culture of their subordinates, but they also work better with their peers, clients and those in higher level positions too.
Executive teams which include people with a high levels of emotional intelligence and a range of related skills, work more efficiently and are undoubtedly more productive.
Benefits for the Company
Workplace culture has a massive effect on corporate success.
Positive workplace culture can lowers staff turnover from 48% to 13%.
Companies that focus on developing a positive workplace culture see increases in profit share by 147%
Positive workplace culture reduces absenteeism.
Normally, up to 42% of a manger’s time is spent dealing with conflict among their staff and 85% of staff report being exposed to to conflict at work each year. This consumes enormous amounts of time and kills productivity
Satisfactory resolutions to conflict promotes a positive corporate culture which improves staff morale, productivity, and corporate reputation.
Managers and executives with trained in communication and conflict management improve the outcome of conflict 95% of the time.
The average workers compensation claim for ‘stress’ costs $109,000. This unnecessary cost can be avoided with managers who are able to address the needs and concerns of the stressed staff before it reaches a stress claim.
Benefits for the Executive
Better Leadership Skills
Leadership is more than just having a leadership position in a company, it is a way of life that becomes part of your identity.
Leadership requires high level communication skills, but this is more than speaking and directing. Good leaders understand non-verbal communication and how to listen first.
Whenever people are together, there is the potential for conflict, good leaders understand conflict and are able to engage with it to develop workable solutions everyone can live with.
Skilled leaders can see past individuals, they see the team and how they interact with each other and can modify the team to get the very best results.
Great leaders help other people to become leaders – they develop their confidence and self-esteem and create opportunities for development.
Good leaders get noticed. This creates opportunities for career advancement, and for entrepreneurs, greater corporate success.
Professional advancement also translates to new, more senior roles with growth of professional reputation and greater financial rewards.
Improved Work – Life Balance
One concern for many managers and executives is that they suffer from a poor work-life balance. They spend too much time at work and even when they are at home, they are thinking about work, particularly work related problems.
Managers who understand their emotional situation in work are better able to separate themselves from stressful situations so they can be connected with other important elements of their life.
The interpersonal skills developed in executive training is completely transferrable to personal life. Emotional intelligence is highly valued in the workplace, but it is equally valuable in personal relationships. Being able to understand your own emotions and the emotional lives of family and friends will create stronger, more stable relationships.
It is important that executive staff are skilled communicators and negotiators. A company will notice benefits in:
An executive with improved skills will notice:
Executive Coaching Program
The executive coaching program covers a comprehensive array of information which starts with learning about psychological concepts important for understand human behaviour. These are then applied to examine their impact in practical situations like group behaviour, conflict, negotiation, and leadership.
As a one-on-one coaching program, everything is tailored to the needs of the individual ensuring that everyone is achieves their optimal goals and capitalise on the time spent working through the program.
The program was created as a 12 week program, but life can get in the way, and sometimes people prefer to run it over 24 weeks to ensure they don’t have to rush and it doesn’t impinge on their work or home life too much.
The program is a coaching program supported by written content and exploratory questions designed to help participants integrate new knowledge while challenging old habits and introducing new methods.