COMMUNICATION
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CONFLICT MANAGEMENT
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PRODUCTIVITY

Is Conflict Killing Your Workplace Culture?

We Help Business Solve Conflict

Schward Consulting

Is Conflict Really That Bad?

Conflict is part of being human and allows for new, creative solutions to problems.

But Toxic Conflict Is Damaging

When conflict escapes, it becomes toxic. 

Productivity losses and team disharmony are inevitable.  

Staff losses and a damaged corporate reputation follow soon after.

The Harsh Facts

Average workers comp claim for conflict = $109,000

Time wasted on conflict = 2.8 hours per person per week

Projects that fail because of conflict = 9%

The cost of conflict in the USA = $359,000,000,000 EVERY year

Schward Can Reverse These Problems

Conflict training improves outcomes by 95%

Improving workplace culture reduces staff turnover from 48% to 13%

Upskilling managers with conflict training increases profit share by 143%

CONFLICT IS RESOLVED THROUGH COMMUNICATION

Schward Help People Get Along...
And We Can Help Your People Get Along.

Understand conflict

Conflict is sometimes obvious, but not always. It is important to understand what is happening, whether conflict exists and where it comes from.

Learn to listen

So often, conflict develops and escalates because people don’t listen to each other. When people listen properly, many problems disappear.

Learn to Respond

Once you understand someone is distressed, how do you respond? The right response can solve the problem - an important skill to learn and practice.

Learn to Negotiate

Most conflict requires some negotiation to develop solutions. Working for Win-Win solutions allows both parties to accept the outcome.

Challenging People

15% of people have personality styles that can be challenging especially during conflict. Understanding the challenges can create solutions.

Self Reflection

Reflecting on interactions, relationships and yourself can change perspective and suggest a different, more successful approach.

It Involves Growth - Personal & Professional

The key to resolving conflict is better communication. Better communication means:

Is Toxic Conflict That Bad?

Conflict is part of being human and allows for new, creative solutions to problems.

But Toxic Conflict is Damaging

When conflict escapes it become toxic. When this happens, productivity losses and team disharmony are inevitable.  Staff losses and damage to your corporate reputation follow soon after.

The Harsh Facts

Avg workers comp claim $109,000

Projects that fail because of conflict: 9%

Conflict costs in the USA total $359,000,000,000 every year

Hours spent on conflict 2.8 hours /person/week.

Employees who experience conflict each year: 85%

Schward Can Reverse These Problems

Conflict training improves outcomes by 95%

Improving workplace culture reduces staff turnover from 48% to 13%

Upskilling managers with conflict training increases profit share by 143%

Growth - Personal & Professional

The key to resolving conflict is better communication. Better communication means:

RESOLVING CONFLICT THROUGH COMMUNICATION

Schward Help People Get Along...
We Can Help Your People Get Along

Understand conflict

Conflict is sometimes obvious, but not always. It is important to understand what is happening, whether conflict exists and where it comes from.

Learn to listen

So often, conflict develops and escalates because people don’t listen to each other. When people listen properly, many problems disappear.

Learn to Respond

Once you understand someone is distressed, how do you respond? The right response can solve the problem - an important skill to learn and practice.

Learn to Negotiate

Most conflict requires some negotiation to develop solutions. Working for Win-Win solutions allows both parties to accept the outcome.

Challenging People

15% of people have personality styles that can be challenging especially during conflict. Understanding the challenges can create solutions.

Self Reflection

Reflecting on interactions, relationships and yourself can change perspective and suggest a different, more successful approach.

MEET NEIL

Dr Neil Schultz

Unique Skills

Decades of experience helping people navigate conflict.

Now striving to help people live and work together by preventing toxic conflict through better communication.

MEET NEIL

Dr Neil Schultz

A Unique Set of Skills

Decades of experience helping people navigate conflict.

Worked in general medicine and surgery, and specialised in psychological medicine.

Consulted for various insurance companies and their client corporations on situations where conflict had created psychological damage and organisational dysfunction.

Consulted for the Department of Public Prosecutions and NSW Police on matters under investigation and before the court to establish theories of criminal behaviour in those matters.

Consulted for Departments of Veteran’s Affairs and Defence on the impact of conflict on veterans and the risk to new recruits.

Consulted for defence counsel on matters establishing psychological reasons for their client’s behaviour.

Consulted for the Department of Corrections assist inmates entangled in conflict severe enough to warrant prison.

Consulted thousands of individuals who were being personally impacted by conflict; some internal, some of their own making, and some imposed on them externally.

Worked in hedge funds with mathematical models of market forces, largely aligned with conflicting sides of macroeconomic models.

Legal and mediation training focusing on guiding parties toward win-win outcomes.

Now striving to help people live and work together by preventing toxic conflict through better communication.

Don't Just Take Our Word For It

Tiffany Baxter
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Neil is incredibly knowledgeable in the areas of human behaviour, conflict management, communication and all areas of life skills that support healthy functional relationships for individuals, teams and business alike. I can highly recommend Neil and his Communication Program. It is informative, easily to follow and will add enormous value to all who engage with it. Culture is built with the contribution of each individual and Neil's offering will go along way to building robust, productive and cohesive teams and businesses. Absolutely recommended
Patricia
Artfully Spun
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This is an exceptional series on communication and conflict resolution. The information presented by Dr Neil Schultz is well laid out and the exercises allow for reflection and expedited learning. These skills will no doubt serve as an invaluable adjunct to my own experience as my business grows. I look forward to the next series of lectures. Artfully Spun Upper Hunter, NSW
Hannah Stenstrom
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Neil is knowledgeable, non-judgmental, and friendly. I can highly recommend his communication and conflict management program. The step-by-step exercises which I applied to my everyday life were really useful. All in all, it was interesting, practical and thorough. Thanks!
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If You Are Having Problems With Conflict...

Remember, these problems are solvable.

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