Types of Services

Mediation Services

Mediation Services
Mediation and conflict

Mediation, for those times when conflict is already toxic.

Sometimes conflict breaks out and it doesn’t seem to be easily soluble. This might happen because there is an important issue and those involved a determined to have their own view recognised, or perhaps it involves working with someone who is more difficult and challenged by conflict.

Whatever the reason though, an external mediator can change the tone of the dispute and guide the disputants toward a successful outcome.

First, we need to understand the problem.

When mediation is used, the first step is always to build an understanding of what the dispute is about. This requires an in depth exploration of the situation which involve document review and meetings with the participants,.

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Then, we bring people together.

Once we understand the situation, and the people involved, we set up a mediation session. This is a process that involves helping the people involved to consider the ‘bigger’ picture, and to contemplate the other persons considerations too. 

We don’t suggest or guide solutions, it is simply to help people to work together to find their own solutions.

Finally, mediation helps people create solutions together.

Once the disputants are working together to find solutions, solutions often appear.  These new solutions are developed creatively and ideally develop a solution that provides benefits for both parties… a win-win outcome.

Solutions might be achieved in one session, but sometimes, especially in more complex disputes, several sessions might be required.

When new solutions have been developed, the outcomes should be documented to ensure all the work of the mediation is clear and manageable.

Successful Mediation

Formats we offer help in.

People who do our programs benefit.  

Within 12 months of completing the course, 50% of our graduates have already been promoted to higher level positions with all the related benefits.

01.

Online

We offer online programs.  The content and videos provide the information you need, and a series of quiz questions help challenge your thoughts to provide insight and understanding that lead to real-life application.

02.

Individual Coaching

We particularly like to work with individuals through coaching. You have an opportunity to reflect and explore challenges with the help of an expert who helps you apply what you are learning to your life.

03.

Corporates

Corporations realise that a workforce with EQ creates real value.  Leaders service their staff, staff look after each other, and the client relationships improve. Leadership coaching takes your leaders to the next level.

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Client Testimonials.

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Hannah Stenstrom
Hannah Stenstrom
Solicitor

“Absolutely recommended.”

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“Neil is incredibly knowledgeable in the areas of human behaviour, conflict management, communication, and life skills that support healthy functional relationships for individuals, teams, and business alike. I can highly recommend Neil’s program. It is informative, easy to follow and will add enormous value to all who engage with it. Absolutely recommended.”

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Tiffany Joy Baxter
Entrepreneur

“Saved over a hundred thousand dollars.”

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“Our company saved over a hundred thousand dollars by avoiding the negative consequences of tumultuous relationships and conflict. Dr Schultz’s experience and expertise has had a hugely positive influence on our team. Even better, the individuals he worked with are enjoying a greater sense of well being and are more productive. Dr Schultz tailored the course to the needs of individuals and the organisation. The addition of an online format made it even more accessible. Thoroughly recommended!”

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Karen Merrick
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“I’m a young football coach currently residing over in the UK working at an academy. was recommended the book Hyperconnected. It’s helped me deal with conflicts at work and reduced stress. It’s also helped me deal with other people better at work and players and coaches as well. This book helps me understand people better and helps me get the best out of my players. I truly recommend this book as I believe it will help people get the best out of themselves and the people around them.”

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Liam, Professional Football Coach
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“Dr. Neil’s book Hyperconnected was recommended to me by a colleague. It’s helped me to be more confident dealing with stress, difficult people, and dealing with difficult situations. Which is something I deal with pretty often in my professional life but I think that anybody can relate to and get from this book something that will be applicable to every facet of your life.”

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“Transferrable leadership skills.”

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“A very accessible read on leadership skills which are transferrable to all parts of one’s personal and professional life. Although it is written from foundations on psychology, the language and clear definitions make this a great book to share with leaders from all levels and areas of life.”

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“I see people differently now.”

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“I read the book, had a discovery session and then went on to the coaching program. The whole package was amazing. I see people differently now – it is far easier to understand people, their complaints and problems. I can then piece that together with my own expectations and create solutions that work for everyone. It would be hard to expect better.”

Alistair Roberts
Alistair Roberts
Product Manager
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